Pharmacy Services
Clinical and Consulting Services
eMAR Electronic MAR
Special Apps and Programs
Education and Skills Training
Nurse and Care Team Tools
Billing and Accounting
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Billing and Accounting

Taking care of all billing and accounting matters.

Our customers benefit from all levels of billing services and support. We understand that medication coverage with OHIP, ODP and certain insurances can be confusing and stressful. We take all of that confusion and stress away by having medication coverage experts that specialize in everything related to drug benefit coverages and billing questions. 

Residents get a dedicated billing representative so that all billing for OHIP and ODB, third-party and private insurance is handled smoothly and efficiently, with issues quickly resolved.

We accept all forms of billing payment options.  Our billing team works with your clinical teams, administrators, billing departments, residents and their families in accordance with your expressed wishes. We provide explanations to understand the billing statements and clarify any confusion. We understand that the changing climate of healthcare makes it nearly impossible to keep up with what medications and corresponding dosages are covered.

We extend our resources whenever possible to assist you in getting comprehensive coverage and all eligible benefits.

If you ever have questions about anything related to insurance or your monthly billing statements, please contact our billing department at 1-855-679-9099

“TrustCare has saved our residents over 15% on uncovered medication and dispensing fees from our previous pharmacy.”
Karen J. Administrator, Quinte Center for Living

Our Services
eMAR and Technology Options
TrustCare offers eMAR to all homes. Want to be among the most efficient and safe in medication administration?
Education and Skills Training
TrustCare provides up-to-date information and continuous skill advancement courses that make all the difference to those you serve.
Programs for Residents
Residents need more attention. Quarterly MedsChecks, one-on-one consultations and in-services are the norm from TrustCare.
Wound Care Support
Our on-call Nurse Clinician can provide support on wound care and other sensitive matters as they arise.
Special Apps and Tools
Our "Call Me" App for immediate Care team support and Digital Pill Recognition App are some of the ways TrustCare is the leader in technology.
Resources and Tools
Your care team needs as much support as they can get. Our CARE Portal provides tons of Video Training, useful tools, forms and much more.
Medication Adherence Programs
Our unique adherence programs help residents by ensuring medications are taken as prescribed. Learn more.
Physiotherapy and Exercise
We offer physiotherapy, exercise and rehabilitation for residents from our partner affliates. Learn more.
Equipment and Supplies
Your Choice of Complete Compliment of Equipment and Supplies of medication carts, Digital pen, laptop, Fax machines and much more.
Special Programs
TrustCare offers custom-made programs for care team staff and residents, designed to meet the needs of your home. It’s how we become really engaged as a part of your team and together provide better resident care.
Peer Information Sharing
Access and share best practices with your fellow care teams across the country. Our Peer Sharing lets you share and learn.