Special Programs
Technology to Succeed
Superior 24/7 Service
Continuous Improvement

Superior 24/7 Service

Customer service is at the center of everything we do. Every single staff member is trained to serve you. We build deep relationships with our customers-and that's why so many have been with us for decades.

Superior 24/7 Service

Our ultimate goal is to help our customers provide the best resident care possible. Customer service is how we make that happen every day. Need a particular drug, now, for a critical situation? A one-on-one pharmacist consultation? Or do you just have a quick question about a prescription? Your service representative is ready to help via phone or email during office hours and by cell at other times.


When you choose TrustCare Pharmacy, you get an entire Customer Care Team, led by your own, dedicated service representative and an account manager whose only job is to make certain you get exactly what you need, when you need it. The team is supported by a constantly updated and maintained customer response database.
Here's a little more about our Customer Care Team:

Your Account Manager oversees all aspects of product and service delivery.
Your Consultant Pharmacist provides expert advice and answers to critical medical questions.
Your Billing Representative manages the financial aspect of our relationship.

24/7 Accessibility

The medical profession is not a 9-to-5 career. Your TrustCare team, including the Consultant Pharmacist, is available 24 hours a day, seven days a week to answer questions, provide advice and help solve any problems you experience.

Ready to experience our customer service for yourself? Get an estimate today.
Call TrustCare Pharmacy today at 1-855-679-9099, or email us online.

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Our Services
eMAR and Technology Options
TrustCare offers eMAR to all homes. Want to be among the most efficient and safe in medication administration?
Education and Skills Training
TrustCare provides up-to-date information and continuous skill advancement courses that make all the difference to those you serve.
Programs for Residents
Residents need more attention. Quarterly MedsChecks, one-on-one consultations and in-services are the norm from TrustCare.
Wound Care Support
Our on-call Nurse Clinician can provide support on wound care and other sensitive matters as they arise.
Special Apps and Tools
Our "Call Me" App for immediate Care team support and Digital Pill Recognition App are some of the ways TrustCare is the leader in technology.
Resources and Tools
Your care team needs as much support as they can get. Our CARE Portal provides tons of Video Training, useful tools, forms and much more.
Medication Adherence Programs
Our unique adherence programs help residents by ensuring medications are taken as prescribed. Learn more.
Physiotherapy and Exercise
We offer physiotherapy, exercise and rehabilitation for residents from our partner affliates. Learn more.
Equipment and Supplies
Your Choice of Complete Compliment of Equipment and Supplies of medication carts, Digital pen, laptop, Fax machines and much more.
Special Programs
TrustCare offers custom-made programs for care team staff and residents, designed to meet the needs of your home. It’s how we become really engaged as a part of your team and together provide better resident care.
Peer Information Sharing
Access and share best practices with your fellow care teams across the country. Our Peer Sharing lets you share and learn.