Retirement Homes
Group and Domiciliary Homes
Long Term Care Nursing Homes
Care Teams and Nurses
Managers and Administrators

Serving Owners

Traditionally, pharmacies work exclusively with the Care Teams and residents of the homes. And so they should, in providing an excellent service provision.

TrustCare differs. We can offer a whole lot more. Led by our senior management team, we work closely with Owners of LTC, retirement and domiciliary hostels to develop ways to make their entire operations better. We have expertise in sharing cost-saving practises, efficiencies and procurement that all lead to a better work flow and increased net profit.

To learn more about these best practises, please contact Saverio Manzo at our head office location.

How We Help

We know that you ask your Executive Directors, Managers and Administrators to find ways to do more with less. Here’s how we can help:

The needs of aging residents keep increasing, and yet we may find it difficult to find the financial resources to add more staffing to your Care Team.

We can help by becoming a true member of your Care Team, more frequent visits and better attention to the needs of residents from our clinical pharmacists and nurse consultants. All a part of our core offering.

Regulatory pressures and demands continue to increase, all the while regulators and government provide less financial support but ask for more.

We can help by providing regular and routine audit and compliance inspections; assist in responding to compliance requests and in preparation for accreditation for Medication Administration and ALL other facility compliance matters.

Consumers – our residents, have more and more choice. Competition is growing with more senior’s housing product coming in to the market each day that passes. Seeking ways in which to differentiate your Home and attract potential new residents is a key factor in long-term success.

We can help by putting together programs for your home that differentiate you from the pack, supported by our 3-prong marketing program to attract potential new residents to your home.

We know that you have ongoing challenges. We can help.

 “As a multi-generational business with deep roots in the community, our legacy is very important to us. Our partnership with TrustCare Pharmacy allows us to provide the excellent client service and responsiveness our customers expect while positioning us to compete against the larger national chains.”

David Whitlock, Owner, Freeman Manor

 They helped us improve our systems and procedures

“The difference between TrustCare and other pharmacies is night and day. By developing new systems, suggesting process improvements, working directly with physicians and advocating for residents, TrustCare greatly contributes to our excellent resident care. Every service is of the highest quality from order accuracy to seamless billing, responsive customer service and consistent, professional delivery. And their pharmacist consultants are exceptional, making them a true partner of our organization.”

Maureen Conley, Director of Operations, Care Development Centre

Our Services
eMAR and Technology Options
TrustCare offers eMAR to all homes. Want to be among the most efficient and safe in medication administration?
Education and Skills Training
TrustCare provides up-to-date information and continuous skill advancement courses that make all the difference to those you serve.
Programs for Residents
Residents need more attention. Quarterly MedsChecks, one-on-one consultations and in-services are the norm from TrustCare.
Wound Care Support
Our on-call Nurse Clinician can provide support on wound care and other sensitive matters as they arise.
Special Apps and Tools
Our "Call Me" App for immediate Care team support and Digital Pill Recognition App are some of the ways TrustCare is the leader in technology.
Resources and Tools
Your care team needs as much support as they can get. Our CARE Portal provides tons of Video Training, useful tools, forms and much more.
Medication Adherence Programs
Our unique adherence programs help residents by ensuring medications are taken as prescribed. Learn more.
Physiotherapy and Exercise
We offer physiotherapy, exercise and rehabilitation for residents from our partner affliates. Learn more.
Equipment and Supplies
Your Choice of Complete Compliment of Equipment and Supplies of medication carts, Digital pen, laptop, Fax machines and much more.
Special Programs
TrustCare offers custom-made programs for care team staff and residents, designed to meet the needs of your home. It’s how we become really engaged as a part of your team and together provide better resident care.
Peer Information Sharing
Access and share best practices with your fellow care teams across the country. Our Peer Sharing lets you share and learn.